Social Services Benefits Case Manager

Mission

To inspire, develop, and support people with disabilities through a continuum of innovative employment opportunities.

Vision

Creating a world where disabilities are no longer barriers to achieving potential and purpose in meaningful work.

Job Summary: 

The Social Services Benefits Case Manager will assist people with disabilities to understand public benefits (Social Security, Medicaid, and Medicare) and how these can change.  This professional will be responsible for building and serving a caseload of clients.  The Social Services Benefits Case Manager will work out of BCI, and at times, remotely or within the community. 

Duties:  

• Provides individualized work incentive planning and assistance services and analyzes the impact of specific work situations on the individual’s benefits, entitlement, subsidies and services. 

• Maintains up to date working knowledge of public benefit programs, especially Medicaid and Social Security. 

• Interpret complex policy, rules, procedures, administrative code and legislative language and produce practical and understandable information. 

• Able to identify and cultivate “expert” resources to help with complex problems or issues. 

• In collaboration with the Benefits Case Manager, develop and refine overall policies and procedures for the department 

• Provides monitoring of benefits and other applicable on-going assistance as needed. 

• Works collaboratively with community partners in the area to establish and maintain good working relationships through outreach and training opportunities.  Networks with adult service providers, families, and the disability community.  Represents BCI throughout the community, including other counties.

• Perform other related duties as directed. 

Qualifications:   

• Bachelor’s Degree Required; Masters preferred.  Preference of education in vocational rehabilitation, human services, business management or related degree. 

• Work Incentive Practitioner Credential (WIP-C) certification preferred.  Non-certified candidates may be considered but must earn the certification within first 6-months of employment.  

• Thorough knowledge of Medicaid and Social Security. 

• Knowledge of social service agencies and resources in the community is preferred. 

• Knowledge of Vocational Rehabilitation Counselors, Support Coordinators, and Case Managers is preferred.  

• Excellent leadership skills. 

• Self-starter, self-motivator, and able to work with very little oversight.  

• Excellent communication and networking skills. 

• Excellent presentation skills. 

• Effective writing and interpersonal skills.  

Experience:  

• Minimum two years experience in social services with preference of 1 year experience working with public benefits. 

• Experience working with government benefits. 

• Intermediate Microsoft Office Suite skills.  

Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to frequently sit; stand; walk; reach with hands and arms; stoop and kneel. 

• Ability to occasionally use hands to finger, handle, or feel. 

• Ability to regularly lift and carry up to 25 pounds.   

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Work Environment:  The work environment characteristics may vary.  The following are representative characteristics an employee can encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Salary: $55,000 with benefits 
Hours: Monday - Friday Full Time Hours TBD

It is the policy of BCI to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability or veteran status or any other legally protected status as required by federal or state law.