Production Planner
St Peters, MO
Full Time
Mid Level
Production Planner
Job Description
The Production Planner is responsible for assigned customers and must work closely with all departments at BCI to ensure that customer expectations are met and profitability is obtained. They will keep the Sales team abreast of customer account activity at all times. The Production Planner must maintain a high level of professionalism; demonstrate the ability to multi-task, work in a fast-paced environment and handle demands of customer requirements.Responsibilities:
- Communicate and champion customer requirements, BCI are the experts in this field
- Develop and maintain good relationships with customers while including the Sales team as required
- Perform data analysis and decision making to support material supply and finished goods demand
- Utilize and maintain MRP/Scheduling software to support production schedule and other reports as required
- Manage all aspects of Nulogy to include the system of customer record keeping, customer forecasting, estimate, scenario, item specifications, set up new customer accounts and other duties
- Tracks and ensures that project materials are at BCI prior to scheduling whether turn-key or delivered from the customer.
- Work with the Logistics team on the timeline of material to arrive and shipping out finished goods when completed.
- Responsible for the creation of the bill of materials (BOM) Ship Orders, Receive orders
- Manage customer issues concerning billing, quality or service rendered and deliver a prompt response to the customer
- Demonstrate professionalism, accuracy, thoroughness and curiosity
- Seek opportunities to improve and promote quality and apply feedback to improve performance
- Provide well-written communication with customers and internal business partners regarding status of projects
- Encourage customers to use the Nulogy customer portal, provide training and answer questions
- Respond promptly to customer inquiries
- Visit the Lincoln County facility on a monthly basis
- Work collaboratively as a team across all BCI departments
- Follow all policies and procedures established by the Corporation
- All other duties as assigned
Qualifications:
- BS in Business or related field or equivalent combination of education and experience
- Proficient in MS Office Suite and experience with Sales Force, MRP or ERP systems
- Excellent customer service and follow-up skills
- Strong written and oral communication skills
- Self-motivated and possess a strong work ethic
- Active listener and ability to interpret client needs in conjunction with company goals and objectives
- Attention to detail, highly organized and ability to multi-task in a fast-paced environment
- Prioritize and manage time effectively
- Work independently
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk and drive a vehicle. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
LOCATION: St. Peters, Missouri
SCHEDULE: Full Time 7:00-3:30 M-F (or 7:30-4:00 M-F)
PAY: $55,000
BCI helps with the cost of your benefits by covering part of your insurance premiums.
PTO
403b
No nights, no weekends.
It is the policy of BCI to provide equal employment opportunities. BCI will not discriminate against any staff member or applicant for employment with regard to compensation, terms, conditions or privileges of employment because of race, color, age, sex, sexual orientation, marital status, national origin, religion, disability, military status, or any other status protected by law.
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